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Jewelry Repair Services

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Before and after gold chain repair showing a fixed link.

Before and after gold ring repair and stone setting

ON-SITE JEWELRY REPAIR AND RESTORATION

We have an excellent on-site repair facility. Bring your jewelry in — appointment or walk-in, your choice — and we'll take a look for free. Our master goldsmiths are the best at what they do. They care about getting your piece back to how it was originally made, and they take their time to do it right. They use the latest laser technology, and we handle almost everything in-house, so you're not waiting around. Most jobs get done pretty quick.

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Popular Jewelry Services & Repairs

Ring Resizing & Shank Repair: Microscopic ring sizing, shank rebuilding, platinum shank replacement, laser micro-welding for gold, platinum, and silver rings. Solitaire, halo, three-stone, and vintage ring adjustments.
Engagement Ring & Solitaire Restoration: Diamond setting restoration, 4-prong Tiffany head rebuilding, 6-prong Tiffany head restoration, solitaire prong retipping, stone tightening, and gemstone upgrades. Oval diamond, cushion cut, emerald cut, radiant cut, marquise, pear-shaped, heart-shaped, and Asscher cut resetting.
Shank Style Repairs: Cathedral shank repair and restoration, Euro shank rebuilding, split shank adjustments, chunky shank reinforcement, twisted shank repair, and modern band profile adjustments.
Vintage & Antique Ring Restoration: Art Deco ring restoration, Victorian ring repair, Edwardian jewelry rebuilding, 1920s-1980s ring styles, and period-appropriate prong work without modern solder.
Wedding Band Repair & Restoration: Gold wedding band soldering, platinum band repair, band stretching, engraving touch-ups, and laser welding for damaged bands. Matching band sizing, stackable band adjustments, and curved band restoration.
Halo Ring Restoration: Halo setting rebuilds, center stone resetting (all shapes), surrounding stone retipping, micro-welded repairs, and laser restoration for diamond halos and colored stone halos. Round halo, cushion halo, oval halo, and fancy-shape halos.
Three-Stone Ring Repair: Prong retipping on all three stones, micro-welding for damaged settings, stone replacement, and laser repairs for platinum and gold three-stone rings. Oval center with round sides, cushion center with diamonds, and mixed-shape configurations.
Diamond Head & Setting Styles: 4-prong Tiffany head repair, 6-prong Tiffany head restoration, solitaire head rebuilding, bezel setting repair, tension setting fixes, and custom head modifications.
Colored Stone Setting Repairs: Ruby setting restoration, sapphire prong work, emerald setting repairs, opal and delicate stone protection, and precious gemstone tightening.
Necklace & Chain Repair: Precision chain link soldering, clasp replacement and repair, safety chain installation, chain strengthening, pendant loop repair, and laser welding for broken chains. Gold chains, platinum chains, and silver chain repairs.
Bracelet Repair & Hinge Restoration: Charm soldering and attachment, tennis bracelet hinge rebuilds and replacement, latch adjustments and repairs, link removals and additions, and bracelet clasp restoration.
Earring Repair & Conversion: Screw-back conversions, post replacements and straightening, Omega clip soldering, dangle drop repairs, earring back replacement, and stud tightening.
Gemstone Replacement & Setting: Diamond sourcing and matching, colored stone upgrades, prong retipping on all setting styles, bezel rebuilding, stone tightening, stone replacement in existing settings, and laser setting work.
Custom Jewelry Design & Creation: Custom diamond rings with cathedral shanks, bespoke engagement rings, custom wedding bands, one-of-a-kind pieces, design modifications to existing jewelry, and custom euro shank designs.
Jewelry Cleaning & Polishing: Professional jewelry cleaning, ultrasonic cleaning, polish and shine restoration, gemstone cleaning, and protective coating application.
Prong & Setting Repairs: 4-prong Tiffany repair, 6-prong Tiffany restoration, solitaire prong work, halo prong retipping, three-stone setting repair, bezel setting repairs, and tension setting fixes.
Pearl Restringing & Restoration: Pearl necklace restringing, pearl bracelet restoration, clasp replacement on pearl jewelry, and pearl cleaning.
Jewelry Appraisals: Diamond appraisals, gemstone valuations, insurance appraisals, estate jewelry appraisals, and heirloom appraisals.
Same-Day Jewelry Services: With an Appointment, Rush ring sizing, emergency repairs, quick clasp fixes, rapid prong retipping, and emergency

Here's the enhanced FAQ with more technical detail:

Q: WHAT IS LASER WELDING AND MICRO WELDING?
A: Laser welding uses powerful light energy to seamlessly repair or restore fine jewelry at the microscopic level. Our goldsmiths work with specialized equipment—including a jeweler's microscope for precision—to control the exact laser beam diameter and voltage power applied. This allows us to work on incredibly fine details invisible to the naked eye. We can replace platinum or gold in worn areas and apply small custom elements without using filler, solder, or heat from a traditional torch. Since laser welding generates no heat distribution, heat-sensitive gemstones remain perfectly safe in their original settings. The result is a permanent, seamless bond using only the precious metal itself.

Q: WHAT'S THE DIFFERENCE BETWEEN LASER WELDING AND TRADITIONAL SOLDER?
A: Traditional solder is a metal filler material melted with a jeweler's torch to join metals—it's visible under a microscope and leaves traces on the surface. Solder also weakens joints and poses risks of melting surrounding areas. Laser micro welding, viewed through a jeweler's microscope, uses no filler or solder. Instead, the precious metal itself is melted and fused at the molecular level, creating a seamless, permanent bond with no visible traces and superior strength.

Q: WHAT'S THE DIFFERENCE BETWEEN JEWELRY RESTORATION AND REPAIR?
A: Restoration brings a piece back to its original condition without affecting gemstones or patina. We use laser micro welding with no heat, solder, or fillers—the precious metal itself becomes the bond. Repair uses solder, fillers, and torch heat, which leaves visible traces (even under a jeweler's microscope), risks damage to surrounding areas, and can cause color variation and texture changes.

Q: WHY SHOULD I RESTORE INSTEAD OF REPAIR?
A: Fine jewelry restoration using laser micro welding is virtually undetectable—the finish is homogenous and the precious metal bond is seamless. When examined under a jeweler's microscope, no solder traces or discoloration appear. Traditional repairs leave visible evidence of solder and risk melting surrounding metal. Restoration preserves your jewelry's integrity, beauty, and value without compromise.

Q: DOES RESTORATION COST MORE THAN REPAIR?
A: Generally, yes. Restoration requires significantly more time and precision. Using laser micro welding technology, metals are joined through a "sewing" technique—overlapping each weld seamlessly, layer upon layer, without any solder. Metal is carefully added in micro layers under the jeweler's microscope to strengthen the joint (like candle wax dripping in layers). The result is jewelry restored to like-new condition.

Q: DOES MY DAMAGED JEWELRY NEED TO BE ANTIQUE OR VINTAGE FOR RESTORATION?
A: No. We restore newer jewelry damaged in accidents, fabricated improperly, or worn over time. Whether it's a family heirloom or a modern piece, age doesn't matter—quality craftsmanship and precision restoration do.

Q: ARE ALL JEWELERS WITH LASER WELDING EQUIPMENT QUALIFIED?
A: Not necessarily. Laser welding equipment is efficient, but tools don't make a craftsman excellent. Equipment requires skill, knowledge, and artistic vision. Our artisans have half a century of combined experience, advanced training with jeweler's microscopes and laser technology, and deep expertise in both the tools and the fine art of jewelry restoration. We were early adopters of laser micro welding technology the first in New England but we've been restoring and creating fine family heirlooms for over 30 years, long before laser technology existed. Our reputation is built on precision, artistry, and unwavering commitment to excellence.

Better technical depth? This version includes laser microscope details, solder comparisons, and emphasizes the precision craftsmanship.

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